Terms of service

Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Idyl. By accessing our website and making a purchase, you agree to these Terms. Please read them carefully.

  1. Use of the Website:

1.1 You must be at least 18 years old to use our website and make purchases.

1.2 You agree not to use our website for any unlawful or prohibited purposes.

1.3 You are responsible for maintaining the confidentiality of your account information and password.

  1. Product Information:

2.1 We strive to provide accurate and up-to-date product information, including descriptions, images, and pricing. However, we do not warrant that product information is error-free, complete, or current.

2.2 Plant images are for illustrative purposes. Actual plants may vary in size and appearance due to natural growth variations.

  1. Ordering and Payment:

3.1 By placing an order, you are making an offer to purchase the products. All orders are subject to acceptance by us.

3.2 Payment for orders is processed through secure payment gateways. We do not store your payment information.

3.3 Prices are listed in Indian Rupee [INR] and are exclusive of applicable taxes and shipping charges.

  1. Shipping and Delivery:

4.1 We aim to process and ship orders in a timely manner. Delivery times are estimated and may vary.

4.2 Shipping charges are calculated based on order weight, destination, and chosen shipping method. These charges will be displayed during checkout.

  1. Returns and Refunds:

Please refer to our separate "Shipping and Return Policy" for information on returning products, receiving replacements, and obtaining refunds.

  1. Privacy Policy:

Your privacy is important to us. Please review our "Privacy Policy" to understand how we collect, use, and protect your personal information.

  1. Intellectual Property:

All content on our website, including images, text, logos, and graphics, is protected by intellectual property laws and is the property of Idyl.

  1. Limitation of Liability:

We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products.

  1. Governing Law:

These terms and conditions are exclusively subject to the laws of India. Any legal disputes or discrepancies will be addressed within the jurisdiction of the Indian courts located in Bangalore only.

  1. Changes to Terms:

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Your continued use of the website after changes constitutes your acceptance of the revised Terms.

  1. User Conduct:

11.1 You agree to use our website in a manner consistent with applicable laws and regulations.

11.2 You shall not engage in any conduct that may disrupt, damage, or impair the functionality or security of our website.

  1. Communications:

12.1 By providing your email address, you consent to receive communications from us related to your orders, promotions, and other updates.

12.2 You can opt out of promotional emails at any time by following the unsubscribe instructions provided in the email.

  1. Indemnification:

You agree to indemnify and hold Idyl harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the website or violation of these Terms.

  1. Termination of Access:

We reserve the right to terminate or suspend your access to the website, without notice, for any reason, including breach of these Terms.

  1. Entire Agreement:

These Terms constitute the entire agreement between you and Idyl. with respect to your use of the website and the purchase of products.

  1. Severability:

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

  1. Waiver:

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or the right to enforce it in the future.

  1. Affiliate Links and Third-Party Content:

Our website may contain links to third-party websites or content. We do not endorse or assume responsibility for the content, products, or services provided by these third parties. Any interactions with third-party websites are solely between you and the third party.

  1. Force Majeure:

We shall not be liable for any delay or failure to perform our obligations provided under these Terms due to events beyond our reasonable control, including but not limited to acts of nature, labour disputes, or government regulations.

  1. Feedback and Suggestions:

We welcome your feedback, comments, and suggestions regarding our website and products. By providing such input, you grant us the right to use and incorporate your suggestions without any obligation to compensate you.

  1. Electronic Transactions:

By making a purchase on our website, you consent to receiving electronic communications related to your transaction. These communications may include order confirmations, shipment notifications, and other transaction-related information.

  1. Language:

In the event of any discrepancy between the translated versions of these Terms and the English version, the English version shall prevail.

  1. Reservation of Rights:

We reserve all rights not expressly granted to you in these Terms.

  1. Contact Information:

If you have any questions, concerns, or feedback regarding these Terms, please contact us at: abhishek@idyl.co.in / +91 8660828053 

By continuing to use our website and engaging in transactions, you acknowledge that you have read, understood, and agreed to the entirety of these Terms and Conditions. If you have any questions, concerns, or requests, please do not hesitate to reach out to us at abhishek@idyl.co.in or call us at +91 8660828053. Your satisfaction is important to us, and we are here to assist you.

Thank you for choosing Idyl. We appreciate your trust in us and look forward to serving you with the best products and services available.

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